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About Ogaone

Ogaone® is the Human-Centric Conversational and Generative AI platform; which has helped many organizations increase revenue, save cost and improve customer experience. Ogaone is secure, scalable and reliable; equipped with patent-pending tech (based on AI, ML, NLP, AR & VR); and powers Multi-Format(AI VideoBots, AI VoiceBots, AI ChatBots), Multi-Lingual (100+ Languages) and Multi-Channel/Omni-Channel AI Virtual Assistants. Video and Voice Commerce Virtual Assistant is one of our USPs, which facilitates end-to-end transactions including payment.

Channels and Integrations Supported

Ogaone Chatbot (Virtual Assistant) can be integrated with any ERP, Database, Social Media Channels, IM, E-mails, Calendars, Service Desk, any custom APIs and more, as frontend and/or backend systems.

Language is never a barrier

Languages Supported (Text, Voice and Video Chatbot)

Ogaone Conversational AI platform provides multilingual virtual Assistants that enable Users to interact by voice or text, in his/her own choice of language.

Languages we support

Indian Regional/Vernacular Languages

Assamese
Bengali
Bengalish (Bengala + English)
Gujarati
Hindi
Hinglish (Hindi + English)
Kannada
Malayalam
Marathi
Odiya/Oriya
Punjabi
Tamil
Telugu 
Urdu

Security

  1. GDPR Compliant
  2. Compliant to Data Protection Bill of India
  3. Third party Security Test & Certification from CERT-In empanelled company
  4. ISO 27001:2013 Certified (Information Security Management System)
  5. ISO 9001:2015 Certified (Process)
  6. CMMI Level 5 Certified (Optimizing with Continuous Improvement)
  7. PII data like name, email, phone, all stored with encryption Multiple layers of security-hosted
    in VPC, SSL encrypted and protected by DDOS attack shield enabled with health checks and load balanced which makes the application accessible all times
  8. Data Encryption is done using RSA with key size of 1024. By default, the private key is generated in PKCS#8 format and the public key is generated in X.509 format
  9. System Performance Monitoring and Alerts
  10. High Availability (99.99% uptime)
  11. Disaster Recovery (DR) supported

Architecture

Architecture of Ogaone Platform is Modular, Secure, Reliable, Robust, Scalable and Extendable. Our innovation in technology is the most unique property, which makes us a differential provider in the market.

ChatBot as a Service (CaaS)®

End to End Managed Chatbot as a Service (CaaS): We provide our own patent protected platform; we create the virtual assistants (VA) - multi-format, multi-lingual & omni-channel chatbot solutions; we train the model; we keep upgrading/re-training the model; we provide the Infra/Servers, with 24X7 Support! We continuously improve the chatbot so that it helps improve user adoption, user engagement and user experience which in-turn increases the top-line and the bottom-line of the enterprises.

Conversational Advertisements

Traditional advertisements are failing as users hate not being able to ask any questions instantly about the ad being shown on the App or Website.

Ogaone solves this by creating AI based Conversational Ads and Personalised Interactive Ads where users will be able to ask any questions about the advertiser and/or its product. Answers will be provided within seconds and automatically based on information on demand driven insights. The ad can be Multilingual, (12+ India Regional/Vernacular languages and in 100+ Foreign/International Languages) which can support domain agnostic Video, Voice & Text based ChatBot.

Ogaone Conversational AI Platform

Conversational AI platform based on Artificial Intelligence (AI), Machine Learning (ML) & Natural Language Processing (NLP) to help businesses give quick, auto and authentic responses to the users’ queries & actions, in any language (foreign, vernacular), any channel (web, app, social media, IVR, SMS, e-mail), any format (Video, Voice, Text); so that users can save time and organizations can generate more revenue; reduce support effort (~70%); reduce cost (~30%); improve customer/employee/user experience/satisfaction and operational excellence.

Very easy to train and very easy to integrate, using our patent protected Chatbot Markup Language (CBML) and Chatbot as a Service (CaaS) ®.

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